Dynamics Slowness
Update - We’re continuing to monitor the situation. At this time, there are no new developments to report. Our team remains engaged and will provide further updates as needed.
Dec 22, 2025 - 17:28 EST
Investigating - We are currently investigating an issue with Dynamics slowness. The issue has been escalated to Microsoft Engineers, updates will be provided as we get them.
Dec 22, 2025 - 13:43 EST
Dynamics 365 - SMS/MMS attachments not appearing in SharePoint
Identified - We are currently investigating an issue where some SMS/MMS attachments from the client are not appearing in SharePoint.
Oct 20, 2025 - 12:17 EDT
Uptime over the past 90 days. View historical uptime.
Major Residential ISPs Operational
Acanac Operational
Bell Aliant Operational
Bell Canada Operational
Bell MTS Operational
Cogeco Operational
Distributel Operational
Eastlink Operational
Execulink Telecom Operational
Fido Solutions Operational
NorthWesTel Operational
Rogers Internet Operational
SaskTel Operational
Shaw Operational
Starlink/SpaceX Operational
Tbaytel Operational
TekSavvy Operational
TELUS Operational
Virgin Plus Operational
XploreNet Operational
Wide Area Networking Operational
Core Routing Operational
Firewalls Operational
Internet Access Operational
Wifi Operational
NMS Operational
Branch Office Networks (Operated by Farber IT) Major Outage
90 days ago
91.38 % uptime
Today
CANYK1 - North York 1 Major Outage
90 days ago
65.55 % uptime
Today
CASCA1 - St Catharines 1 Operational
90 days ago
99.98 % uptime
Today
Data Center TOR1 Operational
90 days ago
100.0 % uptime
Today
Data Center TOR2 Operational
90 days ago
100.0 % uptime
Today
Office 365 Operational
Email Operational
Public Folders Operational
SharePoint Operational
OneDrive Operational
Copilot Operational
Office 365 App Operational
Line Of Business (LOB) Applications Degraded Performance
Ascend Operational
Ceridian Dayforce Operational
Emburse Time and Expense Operational
DocuSign Operational
Dynamics CRM Degraded Performance
Farber Digital Forms Operational
FileAssure Operational
Lattice Operational
MyApps Launcher Operational
NAV Accounting Operational
ProSystem FX Operational
Service Desk Portal Operational
YouCanBookMe Operational
Teranet PurView Operational
Remote Access Operational
VPN Access Operational
Remote Desktop Services Operational
Audio and Video Collaboration Operational
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Meeting Telephony Services Operational
GoToMeeting Operational
GoToWebinar Operational
Microsoft Teams Operational
Telephony Operational
Voice Services Operational
SMS/MMS Services Operational
Inbound Fax Services Operational
Outbound Fax Services Operational
Mobile Operational
Printing and Scanning Operational
PaperCut Print Management Operational
Printing Operational
Scanning Operational
Utility Operational
90 days ago
100.0 % uptime
Today
Power Operational
90 days ago
100.0 % uptime
Today
Water Operational
90 days ago
100.0 % uptime
Today
Gas Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 23, 2025

No incidents reported today.

Dec 22, 2025

Unresolved incident: Dynamics Slowness.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025
FileAssure Outage
Resolved - This incident has been resolved.
Dec 12, 09:33 EST
Investigating - We are currently investigating an issue preventing users to access FileAssure.
Dec 12, 09:15 EST
Dec 11, 2025

No incidents reported.

Dec 10, 2025
Scheduled Maintenance - Dynamics 365 and ⁠FileAssure Records Management Software
Completed - The scheduled maintenance has been completed.
Dec 10, 23:59 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 21:00 EST
Scheduled - The FileAssure Records Management software system and Dynamics 365 will be undergoing a scheduled maintenance. During this maintenance window, users may experience multiple brief interruptions accessing the FileAssure Records Management software system.
Dec 10, 17:40 EST
Intermittent Outlook My Templates Add-in Availability (Microsoft Service Advisory)
Resolved - We have not received any further reports of issues accessing Outlook add-ins (My Templates or Viva Insights) for more than a week. Microsoft has confirmed the impact is limited and continues to narrow their investigation based on recent data. All affected users within our environment are now operating normally.

We will consider this incident resolved, and we will continue regular monitoring through our standard service checks.
If users experience any recurrence of missing add-ins, please submit a ticket to the Helpdesk
Dec 10, 17:05 EST
Update - We are continuing to work on a fix for this issue.
Dec 10, 17:04 EST
Update - Microsoft continues to investigate the issue affecting Outlook add-ins, including My Templates and Viva Insights. Progress is ongoing, and we expect limited updates from Microsoft over the weekend. We will resume active monitoring on Monday and will post new information as soon as it becomes available.
Nov 21, 14:26 EST
Identified - Microsoft has reported an issue affecting certain Outlook add-ins, including My Templates and Viva Insights. A subset of users may notice these add-ins not appearing in Outlook. This is related to a Microsoft-side service issue, and we are actively monitoring their progress and updates.
Nov 20, 14:17 EST
Dec 9, 2025

No incidents reported.

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