Monitoring - We are currently monitoring degraded network performance at the St. Catharines office. A plan is in place to resolve performance issues
Aug 31, 2026 - 14:57 EDT
Major Residential ISPs Operational
Acanac Operational
Bell Aliant Operational
Bell Canada Operational
Bell MTS Operational
Cogeco Operational
Distributel Operational
Eastlink Operational
Execulink Telecom Operational
Fido Solutions Operational
NorthWesTel Operational
Rogers Internet Operational
SaskTel Operational
Shaw Operational
Starlink/SpaceX Operational
Tbaytel Operational
TekSavvy Operational
TELUS Operational
Virgin Plus Operational
XploreNet Operational
Wide Area Networking Operational
Core Routing Operational
Firewalls Operational
Internet Access Operational
Wifi Operational
NMS Operational
Branch Office Networks (Operated by Farber IT) Operational
CANYK1 - North York 1 Operational
CASCA1 - St Catharines 1 Operational
Data Center TOR1 Operational
Data Center TOR2 Operational
Office 365 Operational
Email Operational
Public Folders Operational
SharePoint Operational
OneDrive Operational
Copilot Operational
Office 365 App Operational
Line Of Business (LOB) Applications Operational
Ascend Operational
Ceridian Dayforce Operational
Emburse Time and Expense Operational
DocuSign Operational
Dynamics CRM Operational
DIF - Digital Interview Form Operational
FileAssure Operational
Lattice Operational
MyApps Launcher Operational
NAV Accounting Operational
ProSystem FX Operational
Service Desk Portal Operational
YouCanBookMe Operational
Teranet PurView Operational
IceBar Services Operational
BIA / OSB Search Operational
Remote Access Operational
VPN Access Operational
Remote Desktop Services Operational
Audio and Video Collaboration Operational
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Meeting Telephony Services Operational
GoToMeeting Operational
GoToWebinar Operational
Microsoft Teams Operational
Telephony Operational
Voice Services Operational
SMS/MMS Services Operational
Inbound Fax Services Operational
Outbound Fax Services Operational
Mobile Operational
Printing and Scanning Operational
PaperCut Print Management Operational
Printing Operational
Scanning Operational
Utility Operational
Power Operational
Water Operational
Gas Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 8, 2026

No incidents reported today.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

Completed - The scheduled maintenance has been completed.
Oct 3, 23:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 19:00 EDT
Scheduled - The Ascend Insolvency software system will be undergoing scheduled maintenance. During this scheduled maintenance window, users will not be able to log in to, or use the Ascend Insolvency software client, FileAssure, and DIF.
Any backlogged notifications or other Ascend tasks will run immediately after the maintenance process is completed.

Oct 1, 09:27 EDT

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

Resolved - This incident has been resolved.
Sep 29, 09:24 EDT
Investigating - If you are connected to the VPN, please refrain from disconnecting your session as you may lose access until maintenance tonight is completed.

We will be applying patches to the system that will rectify the issue.

Thanks for your patience and understanding.

Sep 24, 17:43 EDT

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Completed - The scheduled maintenance has been completed.
Sep 25, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 22:00 EDT
Scheduled - During this maintenance interval, core infrastructure systems will be undergoing scheduled maintenance.

Some systems may be intermittently unavailable for period lasting up to one hour aggregate.

Sep 24, 17:40 EDT

Sep 24, 2026